Refund and cancellation Policy

Last Updated: September 2026

SmartAdsForYou.com provides digital marketing, advertising, creative, web, and other digital services. We also provide access to certain third-party software and automation subscriptions.

Because many of our services are digital or customised, returns and refunds are subject to the terms below.

1. Digital Marketing Services

Payments for customised services are generally non-refundable once work has started.

This includes services such as:

  • Digital marketing.
  • SEO.
  • Social media management.
  • Advertising management.
  • Website development.
  • Branding.
  • Content creation.
  • Creative design.
  • Consulting and strategy services.

If work has not started, a cancellation request may be considered on a case-by-case basis.

2. Advance Payments

An advance payment may be required before starting work.

Once resources, time, advertising setup, creative work, development, or other services have been allocated, the applicable amount may not be refundable.

3. Third-Party Subscriptions

Third-party software and automation subscriptions may have separate refund and cancellation rules.

Once a subscription is activated, we generally cannot provide a refund unless:

  • The third-party provider approves the refund; or
  • SmartAdsForYou.com agrees to provide a refund in exceptional circumstances.

Third-party subscription fees may be non-refundable.

4. Subscription Renewal

Customers are responsible for checking the subscription period and renewal terms before purchasing.

Where applicable, cancellation should be requested before the next billing or renewal date.

5. Advertising Spend

Advertising budgets paid to platforms such as Google, Meta, YouTube, or other advertising platforms are separate from our service fees.

Unused advertising balances are subject to the policies and refund rules of the respective advertising platform.

SmartAdsForYou.com cannot guarantee a refund from an advertising platform.

6. Service Delays

Delays caused by the customer, third-party platforms, payment providers, hosting companies, technical failures, or events beyond our reasonable control may not qualify for a refund.

7. Failed or Incorrect Orders

If you believe a payment was made incorrectly or a purchased service was not delivered as agreed, contact us promptly with your order or payment details.

We will review the matter and provide an appropriate resolution where applicable.

8. Refund Processing

Approved refunds will normally be processed through the original payment method.

Processing time may depend on the payment provider or bank.

9. Cancellation Request

Cancellation requests should be sent through the contact details provided on our website.

The request should include the customer’s name, registered email address, service, and order or invoice details.

10. No Guaranteed Results

Payment for marketing services does not guarantee a specific number of leads, sales, followers, rankings, views, conversions, or revenue.

Marketing results depend on several factors, including market conditions, competition, platform algorithms, advertising budgets, customer response, and business factors.

11. Policy Changes

We may update this policy when required.

The latest version published on this website will apply to future purchases.